+63-995-649-2104

Terms & Conditions

Discover Our Service Guidelines and Policies

Review the essential guidelines, customer responsibilities, and data privacy policies for using Bubblesoft Laundry.

Professional Laundry Care

Experience top-tier cleaning services designed to protect your garments while ensuring maximum convenience and freshness.

Customer Responsibilities

Understand your role in ensuring smooth service delivery, including accurate item sorting and timely drop-off or pickup.

Data Privacy Commitment

We strictly adhere to the Philippines’ Data Privacy Act of 2012 to protect your personal information at all times.

Read Policies

Below is our website Terms & Conditions page you can read and must comply.

Terms & Conditions

Effective Date: August 15, 2026

Welcome to BUBBLESOFT LAUNDRY. These Terms & Conditions govern your use of our website, bubblesoftlaundry.com, and your purchase or use of our laundry services.

By accessing our website, submitting an order, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About BUBBLESOFT LAUNDRY

BUBBLESOFT LAUNDRY is a laundry service located at:

#7 Neptune St. corner Mercury St.
Tandang Sora, Quezon City, Philippines

Phone: +63 995 649 2104
Website: bubblesoftlaundry.com

Our services may include:

  • Wash
  • Dry
  • Fold
  • Press
  • Stain Removal
  • Dry Cleaning
  • Other laundry-related services offered by BUBBLESOFT LAUNDRY

Our service availability, prices, minimum order requirements, and turnaround times may change from time to time.

2. Laundry Services

BUBBLESOFT LAUNDRY will make reasonable efforts to provide professional laundry care using appropriate washing, drying, folding, pressing, and cleaning procedures.

Our commonly advertised Wash-Dry-Fold service is ₱30 per kilogram, with a minimum order of 4 kilograms, unless a different price or minimum is communicated to you at the time of service.

Prices for specialty services, including stain removal, pressing, dry cleaning, or special-care garments, may be different.

The applicable price will be confirmed before or when the laundry is accepted for processing.

3. Customer Responsibilities

Customers are responsible for:

  1. Providing accurate contact information.
  2. Informing BUBBLESOFT LAUNDRY about special-care garments.
  3. Identifying clothing or items requiring special washing instructions.
  4. Removing money, jewelry, electronics, documents, keys, and other personal belongings from pockets.
  5. Informing us about delicate, valuable, antique, designer, or otherwise unusually sensitive items.
  6. Providing accurate instructions concerning stains or special treatment.

Customers should inspect pockets and garments before submitting laundry.

BUBBLESOFT LAUNDRY is not responsible for personal belongings accidentally left inside clothing unless required otherwise by applicable law.

4. Garment Care and Cleaning Results

Laundry results can vary depending on fabric, age, previous washing, dyes, stains, construction, and manufacturer care instructions.

We will make reasonable efforts to follow appropriate cleaning procedures; however, we cannot guarantee that every stain, odor, discoloration, or mark will be completely removed.

Some stains may be permanent or may require specialized treatment.

Certain fabrics may also experience changes such as:

  • Shrinkage
  • Color fading
  • Color bleeding
  • Texture changes
  • Stretching
  • Weakening of fabric
  • Damage caused by existing wear or defects

Where appropriate, BUBBLESOFT LAUNDRY may decline to process an item when we reasonably believe the requested service could cause significant damage.

5. Pre-Existing Damage

BUBBLESOFT LAUNDRY is not responsible for damage that existed before the laundry was submitted.

This may include, but is not limited to:

  • Tears
  • Loose stitching
  • Broken buttons
  • Weak seams
  • Existing stains
  • Faded colors
  • Fabric deterioration
  • Elastic deterioration
  • Damage caused by previous washing or chemical treatment

We may document noticeable pre-existing damage before processing an item.

6. Special and Delicate Items

Customers should notify us before submitting items requiring special handling.

Examples include:

  • Silk
  • Wool
  • Leather
  • Suede
  • Formal wear
  • Wedding garments
  • Embroidered garments
  • Items with decorations
  • Items with special dyes
  • Antique or vintage clothing
  • Designer garments

If the manufacturer’s care label recommends a specific cleaning method, customers should inform our staff.

7. Stain Removal

BUBBLESOFT LAUNDRY will make reasonable efforts to remove stains.

However, stain removal is not guaranteed.

Some stains may be permanent, especially stains that have:

  • Been present for a long period
  • Been previously treated
  • Been exposed to heat
  • Been exposed to bleach or other chemicals
  • Penetrated deeply into the fabric

We may decline aggressive stain-treatment procedures when we believe they could permanently damage the garment.

8. Lost or Damaged Items

BUBBLESOFT LAUNDRY takes reasonable care when receiving, processing, sorting, washing, drying, folding, pressing, and returning customer laundry.

If an item is believed to be missing or damaged while in our care, customers should notify us as soon as possible.

We will investigate the matter and work with the customer toward a fair resolution consistent with applicable law and our service policies.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under Philippine law.

9. Unclaimed Laundry

Customers are responsible for collecting their completed laundry within the period communicated by BUBBLESOFT LAUNDRY.

We may contact customers using the contact information provided with their order.

If laundry remains unclaimed for an extended period, BUBBLESOFT LAUNDRY may take reasonable steps regarding storage, additional storage charges, or disposition of the items, subject to applicable Philippine law and any required notices.

We recommend that customers contact us as soon as possible if they are unable to collect their laundry.

10. Payment

Payment is due according to the payment terms communicated by BUBBLESOFT LAUNDRY.

Prices may be changed from time to time.

If additional charges apply because of specialty services, stain treatment, dry cleaning, pressing, unusually heavy items, or other requested services, the customer will be informed when reasonably practicable.

11. Orders and Service Availability

Submitting a request through our website, telephone, social media, or other communication channel does not necessarily guarantee that an order has been accepted.

An order becomes accepted when BUBBLESOFT LAUNDRY confirms the service with the customer.

We reserve the right to refuse or discontinue service when reasonably necessary, including where:

  • An item presents a safety risk.
  • The requested service is unavailable.
  • The item cannot reasonably be cleaned using our available equipment.
  • The customer provides incomplete or inaccurate information.
  • The item requires specialized treatment that we do not offer.

12. Pickup and Delivery

If BUBBLESOFT LAUNDRY offers pickup or delivery services, availability, service areas, fees, minimum orders, schedules, and delivery times may vary.

Customers are responsible for providing accurate pickup and delivery information.

Estimated pickup or delivery times are not guaranteed unless expressly confirmed by BUBBLESOFT LAUNDRY.

Delays may occur because of traffic, weather, equipment problems, holidays, operational issues, or circumstances beyond our reasonable control.

13. Website Use

You agree to use bubblesoftlaundry.com only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website.
  • Interfere with website operation.
  • Upload malicious software.
  • Misuse our contact forms.
  • Submit fraudulent information.
  • Copy or misuse our branding, logo, photographs, or other protected content without permission.

We reserve the right to restrict access to users who misuse the website.

14. Intellectual Property

The BUBBLESOFT LAUNDRY name, logo, graphics, photographs, text, website design, slogans, and other original materials appearing on our website are owned by or used with permission by BUBBLESOFT LAUNDRY and may be protected by applicable intellectual-property laws.

Our website content may not be reproduced, copied, modified, distributed, or commercially used without prior written permission, except where permitted by law.

15. Privacy and Personal Information

BUBBLESOFT LAUNDRY may collect personal information necessary to provide our services.

This may include information such as:

  • Customer name
  • Telephone number
  • Email address
  • Pickup or delivery information
  • Order information
  • Payment-related information
  • Communications with our business

We will use personal information for legitimate business purposes such as processing orders, communicating with customers, providing services, handling customer inquiries, and maintaining business records.

BUBBLESOFT LAUNDRY will take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our processing of personal information is intended to comply with applicable Philippine data-protection requirements, including the Data Privacy Act of 2012 (Republic Act No. 10173). The Act establishes principles including transparency, legitimate purpose, and proportionality, and provides data subjects with rights concerning their personal information. (National Privacy Commission)

For more information, please see our Privacy Policy.

16. Customer Communications

By providing your telephone number or email address, you authorize BUBBLESOFT LAUNDRY to contact you when reasonably necessary regarding:

  • Laundry orders
  • Pickup or delivery
  • Payment
  • Service questions
  • Customer support
  • Order status
  • Important business communications

Marketing communications, where applicable, will be handled in accordance with applicable privacy and communications laws.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media pages, payment services, mapping services, or other external services.

BUBBLESOFT LAUNDRY does not control third-party websites and is not responsible for their content, privacy practices, security, or availability.

Customers should review the terms and privacy policies of third-party services before using them.

18. Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, prices, services, photographs, promotions, operating hours, availability, and other information may occasionally contain errors or become outdated.

BUBBLESOFT LAUNDRY reserves the right to correct errors and update website information at any time.

19. Limitation of Liability

To the maximum extent permitted by applicable law, BUBBLESOFT LAUNDRY will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms is intended to remove or restrict rights or remedies that customers are entitled to under mandatory Philippine law.

Any limitation of liability contained in these Terms shall be interpreted only to the extent permitted by applicable law.

20. Force Majeure

BUBBLESOFT LAUNDRY will not be responsible for delays or inability to perform services caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Flooding
  • Fire
  • Power interruptions
  • Equipment failures
  • Government restrictions
  • Severe weather
  • Transportation disruptions
  • Labor disruptions
  • Telecommunications or internet failures
  • Other events beyond our reasonable control

We will make reasonable efforts to resume normal operations as soon as practicable.

21. Complaints and Disputes

We encourage customers to contact BUBBLESOFT LAUNDRY first so that we can attempt to resolve any concern quickly and fairly.

For complaints regarding laundry services, customers should provide:

  • Customer name
  • Contact information
  • Order information
  • Description of the issue
  • Relevant photographs or documentation, when applicable

We will review complaints in good faith and attempt to provide an appropriate resolution.

22. Governing Law

These Terms & Conditions shall be governed by the laws of the Republic of the Philippines, without prejudice to consumer rights and remedies provided by applicable Philippine law.

Any dispute that cannot be resolved informally shall be handled by the appropriate Philippine court or government authority having jurisdiction.

23. Changes to These Terms

BUBBLESOFT LAUNDRY may update these Terms & Conditions from time to time.

When changes are made, the updated version will be posted on this website with a revised effective date.

Your continued use of our website or services after the updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by law.

24. Contact Us

If you have questions about these Terms & Conditions, please contact us:

BUBBLESOFT LAUNDRY

Address:
#7 Neptune St. corner Mercury St.
Tandang Sora, Quezon City, Philippines

Phone:
+63 995 649 2104

Website:
bubblesoftlaundry.com

Email:
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