Privacy Policy
Effective Date: August 15, 2026
BUBBLESOFT LAUNDRY
BUBBLESOFT LAUNDRY respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how BUBBLESOFT LAUNDRY collects, uses, stores, protects, and handles personal information when you visit or use bubblesoftlaundry.com, contact us, submit an inquiry, or use our laundry services.
We aim to process personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable rules and regulations issued by the National Privacy Commission (NPC). The Data Privacy Act requires personal information processing to follow the principles of transparency, legitimate purpose, and proportionality.
1. Who We Are
BUBBLESOFT LAUNDRY
Business Address:
#7 Neptune St. corner Mercury St.
Tandang Sora, Quezon City, Philippines
Phone:
+63 995 649 2104
Website:
BUBBLESOFTLAUNDRY.COM
For privacy-related questions or requests, please contact us using the information above.
2. Information We Collect
Depending on how you interact with BUBBLESOFT LAUNDRY, we may collect information such as:
Personal Information
- Full name
- Mobile or telephone number
- Email address
- Home or delivery address
- Customer preferences
- Order information
- Pickup and delivery information
- Payment-related information
- Messages and communications with our business
Website Information
When you visit our website, certain technical information may potentially be collected automatically by our website hosting provider, analytics services, security services, or other technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of website visits
- Referring website
- General website usage information
The actual information collected depends on the technologies and third-party services installed on our website.
3. How We Collect Information
We may collect personal information when you:
- Contact us by telephone
- Send us an email
- Submit a website contact form
- Request laundry services
- Place a laundry order
- Request pickup or delivery
- Communicate with our staff
- Contact us through social media
- Participate in promotions
- Submit information through our website
We will endeavor to collect only information that is reasonably necessary for the purpose for which it is being processed.
This follows the NPC’s guidance that personal information should be adequate, relevant, suitable, necessary, and not excessive for the declared purpose.
4. How We Use Your Information
We may use your personal information for legitimate business purposes, including:
- Processing laundry orders
- Providing laundry services
- Arranging pickup and delivery
- Contacting customers regarding orders
- Confirming order details
- Responding to customer questions
- Providing customer support
- Processing payments
- Handling complaints
- Maintaining business records
- Improving our services
- Preventing fraud or misuse
- Maintaining website security
- Communicating important service information
- Complying with applicable laws and regulations
If we use personal information for direct marketing, we will do so in accordance with applicable privacy requirements. The NPC specifically recognizes direct marketing as a processing purpose that should be disclosed to data subjects.
5. Lawful Processing
Personal information will be processed only when there is an appropriate legal basis under applicable Philippine law.
Depending on the circumstances, this may include:
- Your consent
- Performance of a contract or provision of requested services
- Compliance with a legal obligation
- Protection of legitimate interests
- Other lawful bases recognized under the Data Privacy Act
Consent, when required, should be freely given, specific, informed, and documented through appropriate means.
6. Sharing of Personal Information
BUBBLESOFT LAUNDRY does not sell your personal information.
We may share or disclose personal information when reasonably necessary to provide our services or comply with legal requirements.
Possible recipients may include:
- Authorized BUBBLESOFT LAUNDRY employees
- Laundry staff who need information to perform the requested service
- Pickup and delivery personnel
- Payment service providers
- Website hosting providers
- Website maintenance providers
- Technology service providers
- Business service providers
- Government agencies or authorities when legally required
We will take reasonable measures to ensure that third parties handling personal information on our behalf provide appropriate privacy and security safeguards.
The NPC’s rules require transparency about recipients or categories of recipients when personal data may be disclosed or shared.
7. Payment Information
If you make a payment for our services, payment information may be processed by the applicable payment provider.
Where possible, BUBBLESOFT LAUNDRY will avoid unnecessarily storing sensitive payment credentials such as complete credit-card numbers, passwords, or authentication codes.
Payment providers may have their own privacy policies and security procedures.
8. Cookies and Website Technologies
Our website may use cookies or similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website traffic
- Improve website performance
- Protect against fraudulent activity
- Analyze website usage
Some cookies may be placed by third-party services used by our website.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
9. Social Media
BUBBLESOFT LAUNDRY may maintain social-media pages or use social-media features on our website.
If you interact with us through Facebook or another social-media platform, information may also be processed by that platform according to its own privacy policy.
We recommend reviewing the privacy settings and policies of the social-media platforms you use.
10. Data Security
BUBBLESOFT LAUNDRY takes reasonable organizational, physical, and technical measures designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Destruction
- Alteration
- Improper use
- Accidental disclosure
The Philippine Data Privacy Act and its implementing rules require appropriate security measures based on the nature, scope, context, purposes, and risks of personal-data processing.
However, no website, computer system, electronic transmission, or storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Resolve disputes
- Process legitimate customer requests
- Meet legal or regulatory requirements
- Protect our legitimate business interests
When personal information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.
The Data Privacy Act states that personal information should generally be retained only as long as necessary for the purpose for which it was obtained, legal claims, legitimate business purposes, or as otherwise provided by law.
12. Your Rights Under Philippine Privacy Law
Subject to applicable legal conditions and limitations, you may have the right to:
Right to Be Informed
You have the right to know whether your personal information is being processed and how it is being used.
Right to Access
You may request access to personal information that we process about you.
Right to Correct
You may request correction of inaccurate or incomplete personal information.
Right to Object
You may have the right to object to certain processing of your personal information.
Right to Erasure or Blocking
Where applicable, you may request the deletion, destruction, or blocking of your personal information.
Right to Data Portability
Where applicable, you may request your personal information in a structured and commonly used format.
Right to Lodge a Complaint
You have the right to lodge a complaint with the National Privacy Commission if you believe your privacy rights have been violated.
These rights are recognized under the Data Privacy Act and NPC rules, subject to applicable exceptions and limitations.
13. How to Exercise Your Privacy Rights
To make a privacy-related request, contact:
BUBBLESOFT LAUNDRY
#7 Neptune St. corner Mercury St.
Tandang Sora, Quezon City, Philippines
Phone: +63 995 649 2104
Email: [ADD YOUR PRIVACY/BUSINESS EMAIL]
When submitting a request, please provide enough information for us to reasonably verify your identity and locate the relevant information.
We may request additional information when necessary to protect against unauthorized disclosure of personal information.
14. Privacy Complaints
If you believe that your personal information has been improperly collected, used, disclosed, or protected, please contact BUBBLESOFT LAUNDRY first so we can investigate and attempt to resolve the concern.
You may also have the right to file a complaint with the National Privacy Commission of the Philippines.
The NPC provides information about data-subject rights and procedures for privacy complaints.
15. Children’s Privacy
Our website and laundry services are intended for general customers.
We do not knowingly request or intentionally collect personal information from children when such information is not necessary for providing our services.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review and, where appropriate, delete the information.
16. Third-Party Websites
Our website may contain links to third-party websites, including social-media platforms, payment services, mapping services, or other websites.
BUBBLESOFT LAUNDRY does not control third-party websites and is not responsible for their privacy practices, security, content, or policies.
You should review the privacy policy of any third-party website before submitting personal information.
17. Changes to This Privacy Policy
BUBBLESOFT LAUNDRY may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our website
- Changes in technology
- Changes in applicable laws
- Changes in privacy practices
When material changes are made, we will update the effective date displayed at the beginning of this Privacy Policy and, where appropriate, provide additional notice.
The NPC recommends updating privacy notices when there are substantial changes to privacy practices.
18. Contact BUBBLESOFT LAUNDRY
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
BUBBLESOFT LAUNDRY
#7 Neptune St. corner Mercury St.
Tandang Sora, Quezon City, Philippines
Phone: +63 995 649 2104
Website: BUBBLESOFTLAUNDRY.COM